Privacy policy

We recognise the importance of protecting your privacy and personal information. This policy explains how we intend to collect, store, use, disclose, protect and otherwise handle your personal information having regard to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).

This Privacy Policy does not constitute a contractual representation, promise, guarantee or warranty by us to you as to the manner in which we will or may collect, store, use, disclose, protect or otherwise handle your personal information.  Some matters are beyond our control, such as third party malicious or criminal attacks. 

We collect your information offline or online through our website - www.j3g.com.au(Site).

In this Privacy Policy we, us or our means J3G Construction Pty Ltd (ABN 91 655 455 431).

What personal information we collect

The personal information we collect is generally limited to:

a)    your name and contact details;

b)    your age and/or date of birth;

c)    your driver’s licence;

d)    your business information;

e)    information relating to your circumstances and affairs relevant to the matter/s in which we are instructed;

f)      information about your legal interests and requirements and the legal services that you may wish to purchase;

g)    information about your access and use of our Site;

h)    any communication that we have;

i)      any other personal information requested by us and/or provided by you or a third party such as Google or our third party payment processor.

How we collect your personal information

Generally, we collect your information when you provide it to us via our website sign up or other forms, via phone, email or social media. However, we may have collected information about you from a third party such as a client, a third party information provider, the courts or a person responding to our questions or inquiries.

We may also collect information based on how you use the Site, including through ‘cookies’, web beacons and other similar technologies.

Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable our systems to recognise your browser and record non-personal information such as the date, time or duration of your visit and the pages accessed, for website administration, statistical and maintenance purposes (Cookie Information).

We use cookies to provide you with a more consistent experience across our services. No attempt is made by us to use Cookie Information to personally identify you. However, if Cookie Information is linked with personal information as set out above, this Cookie Information becomes personal information and will be treated in the same manner as the personal information to which it has been linked.

You can remove or reject cookies by adjusting the settings on your web browser. Please note that some parts of the Site may not function fully for users that disable cookies.

Why we collect your personal information

We may collect, store, use and disclose personal information for the following purposes:

a)    to respond to your enquiries;

b)    to provide legal services;

c)    to enable you to access and use our Site;

d)    to contact and communicate with you;

e)    to consider an employment application;

f)      for internal record keeping, administrative purposes, invoicing and billing purposes;

g)    for analytics, market research and business development;

h)    for advertising and marketing; and

i)      to comply with our legal obligations and resolve any disputes that we may have.

Disclosure of personal information to third parties

We may share some relevant personal information with:

a)    parties related to a matter you have with us, government authorities and service providers as reasonably required to carry out your instructions;

b)    our employees and contractors;

c)    anyone to whom our business or assets (or any part of them) are, or may (in good faith) be transferred;

d)    our email marketing provider for the purposes of providing you with a newsletter, invitations and legal updates;

e)    third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

f)      credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

g)    courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.

Some of the third parties described above including our service providers may be outside Australia. By providing us with personal information, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients comply with the APP and will not be liable for a breach of the APP if your personal information is mishandled.

How we treat personal information that is also sensitive information

Information classified as “Sensitive information” has a higher level of protection under the APPs.

Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.

Provided you consent, your sensitive information (if we hold any) may only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected. Sensitive information may also be used or disclosed if required or authorised by law.

How we hold your personal information

The security of your personal information is important to us. Accordingly, we take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

The Site may contain certain links to other websites.  We do not share your personal information with those websites and we are not responsible for the privacy practices applying in respect of those websites.

Your rights and how to control your personal information

By providing personal information to us, you consent to us collecting, storing, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site and our ability to act for you.

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

How to access or correct your personal information

You may contact us to request access to the personal information we hold about you at any time. You may also ask us to correct information about you that you may believe is inaccurate, incomplete or out of date.

Please contact us using the contact details below. We will need to verify your identity before giving you access to, or correcting, your personal information.

How to complain if you have concerns

If you have a complaint related to how we have managed your personal information, please contact us using the contact details set out below. We may ask you to place your concerns in writing so that we can fully understand and investigate your complaint.

We will provide you with an estimated response timeframe in relation to your complaint. In any event, we will endeavour to respond to your complaint with 30 days.

If a complaint remains unresolved, you may contact the Office of the Australian Information Commissioner (‘OAIC’) at www.oaic.gov.au to have the complaint heard and determined.

How to contact us

If you have any questions about this Privacy Policy or our management of your personal information, please contact us at info@j3g.com.au

Changes to our privacy policy and information handling practices

This Privacy Policy is subject to change at any time so we encourage you to review this Privacy Policy at regular intervals. If we changes this Privacy Policy an updated version will be posted on our website to notify you of this change. By continuing to use our services after that time you will be deemed to have accepted any changes to our Privacy Policy.